On a recent trip from RDU airport (Raleigh-Durham), I had my first encounter with a Jetson-like restaurant, where you have no interaction with humans. I’ve visited plenty of fast food restaurants with the option of ordering from a machine, but when possible, avoid the machines at all costs.
I get the idea of reducing labor costs, but as a customer who avoids technology at any chance, I am not amused. Techno-idiots like myself don’t find it easy to navigate these self-service businesses, and imagine the frustration if your smart phone runs out of juice or just fails to function.
All in all, it took me 33 minutes to get a biscuit. That included 10 minutes of trying to figure out how to place my order, and 23 minutes more of waiting. I’d probably still be waiting it I hadn’t wrangled a staff member who just arriving at work for help. Thank goodness, I caught her before she disappeared behind the artificial screens where the humans go to hide from other humans.
Really…someone thinks this is an improvement? I’ve been through fast food hell before, but nothing like this. Since you have to pre-pay for your food, I can only imagine how hard it is to get your money back when you have to board your flight before your computerized food arrives. Typically, at the Raleigh-Durham airport, there are an array of choices, but this time, virtually every other restaurant had permanently closed. Someone on the airport staff responsible for this mess needs a wake-up call. If this is the future of air travel, I think I’ll be sticking closer to home a lot more.
If you’ve visited PDN/JLBG this year, you’ve no doubt noticed the construction of the new Raleigh outer loop, I-540, which required the seizure of nearly an acre of our property. The construction also requires our road to be raised 15′ to clear the new Interstate being built below grade. This will add a whole new level of adventure in the winter when the road is covered in snow or ice. This week, the new Sauls Road overpass will be completed. While there will not be an exit on Sauls Road, there will be one within a mile both east and west of the gardens/nursery. Construction of the new Raleigh southern loop is scheduled to be completed in late 2023.
Wednesday, March 23, 2022 is the NC State University Day of Giving…a time for those who want to support activities at NC State. In our case, that means the endowment we are building to preserve Juniper Level Botanic Gardens. If you care about ensuring the gardens remain intact for future generations, please consider making a contribution to the endowment. You can do so at this link to the University Endowment Fund for JLBG.